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Not Being Heard - A Failure To Communicate

In this current technological age, where everyone has the world at their fingertips, a lack of effective communication is still a major problem in the workplace.

People complain to me saying things like “no one cares”, ” I don’t seem to matter” or “they’re just not listening to me”. The harsh reality is you are probably correct. All you may have become is a clanging symbol in the peripheral of their busy existence.

Tough love but so true. How do I know that? I have lived it and sometimes still do.

Well the good news is it can be changed around with a healthy shift in mindset and a few simple steps. Let’s get started!

Firstly, take responsibility for the poor response to your efforts to communicate. In each of the statements above, my clients were laying the blame on everyone but themselves. Why not change them to “I need to care more, make people matter more and become a better listener”. By seeing what you can change and focussing on that will put you back in control.

When we communicate with others they are looking for 2 boxes to be ticked in their mind before the barriers come down and you become worth listening to. The first is “this person is like me” and the second is “this person gets me”.

Here are a few key principles that when applied will help you go 2 from 2 every time.

1. People Are Different – not everyone is like me so I have to adjust my communication.

2. Take An Interest – this is the best way to become interesting.

3. Celebrate Diversity – imagine if everyone was the same.

4. Look For Common Ground – find things you agree on or both take an interest in.

5. Give What You Want – be the type of communicator you want others to be for you.

Communication is a process that involves a sender, a receiver, encoding and decoding and a lot of noise in between. Perhaps it’s time for us all to go old school, put the phone and mouse down and try talking to people.

Just a thought. Love your comments below.

Cheers Grant

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